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Immediate Support Services

We are unable to provide immediate urgent support for any mental health or medical concerns, please use the appropriate services for emergency support:

Contact numbers for organisations providing immediate support (UK):

  • Emergency Services (ambulance, police, fire):  999
  • Non-emergency police:  101
  • NHS 24:  111
  • Samaritans – for everyone, 24/7
    Call 116 123
  • Campaign Against Living Miserably (CALM) – for men
    Call 0800 58 58 58 – 5pm to midnight every day
  • Papyrus – for people under 35
    Call 0800 068 41 41 – Monday to Friday 10am to 10pm, weekends 2pm to 10pm, bank holidays 2pm to 5pm
    Text 07786 209697
  • Childline – for children and young people under 19
    Call 0800 1111 – the number won’t show up on your phone bill
  • National Domestic Violence Helpline (run in partnership between Women’s Aid and Refuge) is available 24/7 on 0808 2000 247.
  • If you’re experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm–10.30pm every day).
  • If you’re under 25, you can call The Mix on 0808 808 4994 (Sunday-Friday 2pm–11pm)
  • If you’re a student, you can look on the Nightline website to see if your university or college offers a night-time listening service.  Nightline phone operators are all students too.
  • If you identify as gay, lesbian, bisexual or transgender, you can call Switchboard on 0300 330 0630 (10am–10pm every day)
  • If you live in Wales, you can call the Community Advice and Listening Line (C.A.L.L). on 0800 123 737 (open 24/7) or you can text ‘help’ followed by a question to 81066.
  • The Silver Line – for older people
    Call 0800 470 80 90
  • If you are an employee of an organisation with a dedicated Employee Assistance Programme (EAP), you may have access to a 24/7 helpline for emotional support or to arrange counselling.

If you find it difficult to talk to someone you know, you could:

  • call your GP – ask for an emergency appointment
  • call 111 out of hours – they will help you find the support and help you need
  • contact your mental health crisis team – if you have one

Important – Is your life in danger or are you having suicidal thoughts?

If you have seriously harmed yourself – for example, by taking a drug overdose – call 999 for an ambulance or go straight to A&E.

Or ask someone else to call 999 or take you to A&E immediately.