Who we are
Our website address is: https://sleepsupportproject.org.
Disclaimers
We do not provide or replace any medical advice, and it is the client’s responsibility to seek and follow medical advice for any health concerns. Any health information we provide is for the purpose of education and awareness of sleep health.
We are unable to provide immediate urgent support for any mental health or medical concerns, please use the appropriate services for emergency support.
Contact numbers for immediate support (UK):
- Emergency Services (ambulance, police, fire): 999
- Non-emergency police: 101
- NHS 24: 111
- Samaritans – for everyone, 24/7
Call 116 123
What personal data we collect and why we collect it
Fair usage policy & Shared media
Users of this website are expected to be in agreement of the fair usage policy which means that any website resources or information can be used and shared fairly as long as appropriate credit is given to the original source. Any users sharing information on this site (comments, links, videos, images, etc.) should be aware that this information then becomes public, and we reserve the right to share this information or remove it.
We reserve the right to remove information (comments, links, videos, images, etc.) shared by a user, and expect users to not share information which may be deemed to be reasonably interpreted as misleading, false, offensive, rude, defamatory, vulgar, hateful, sexually oriented, threatening, invasive, or for any other reason which may cause offense. We do not agree to share information protected by copyright or advertisements on behalf of other companies. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your e-mail address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
External sites
We occasionally may share information or links from other organisations, persons, and external websites, for the purpose of sharing information on our site which we deem to be appropriate. We do not take responsibility for the content of external sites.
Contact forms
Please be aware that information provided in a contact form on this website then becomes data. All messages sent via the website contact forms are private and not shared with any other company, the data is stored according to the data privacy policy.
Cookies
If you leave a comment on our site you may opt in to saving your name, e-mail address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Emails & Communications
Commercial communications (emails, newsletters, etc.) are never sent unsolicited and always with prior agreement from the individual as a result of a relationship being formed as a subscriber, account holder, client, customer, etc. If you receive any communication from us that you don’t want, or wish to not be contacted by us, then email us so that you can be removed from our list.
Payment information
We never store any payment information and all payments are processed through secure payment technologies. We retain records of purchases but never payment details.
Analytics
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Visitor comments may be checked through an automated spam detection service.
Your contact information
How we protect your data
All data is anonymised and temporarily stored electronically encrypted and removed within 12 months. Any retained data is treated as confidential and no data is shared with any third party.
What data breach procedures we have in place
Data infringements are prevented through the use of continuously updated spyware/malware protection, encryption, and other software protections.
Data Profiling
Any data profiling will be anonymous and consist of general information such as geo-location or user demographics from google analytics information, for the purposes of understanding the target audience in order to improve service provision.
GDPR
We adhere to European GDPR law at all times.
We reserve the right to change or update our terms of use at any time and without notice.